二、Second, after-sales service measures
1、change "nanny" services as "steward" of-service.
2、"nanny" type of service vulnerability: lack of work initiative and regulatory shortcomings service staff lack of planning, struggling to cope with temporary service.
3、"steward" of-service benefits: customer service operations for the Swiss far deep into the market every nerve endings. It is beneficial for the user sowon machine management, and reduce maintenance costs, and better reflect the sowon brand meaning and value of after-sales service, allowing users to feel sowon sale "The market has a price and service is priceless," the true meaning.
"Steward" of after-sales service is also a "one-stop" service, that is, pre-sale, after-sale one-stop services, from production to distribution and then to dispatch service personnel, feedback, user information, each program is strictly controlled, focusing on standards to achieve the quality of service a comprehensive manner.